本文就我院近年来开展药品咨询的情况进行回顾性分析，以便总结经验，展望未来，不断提高咨询工作的质量。
This article talks about the review and analysis of our drug consultation work in recent years in order to accumulate the experience to improve our consultation work.
文章最后总结TRIZ自身及应用于参考咨询中存在的问题，并提出几点建议和改进方法，对参考咨询未来发展趋势进行展望。
At last, on the conclusion of the defects so TRIZ itself and some problems in application, several advices are put forward to have a better understanding of the future development.
当咨询到全球光伏展望，Kuban博士预测了2013年全球光伏市场增量将达到18-25GW，而这样的增量很大程度上将由目前的二级市场所贡献。
When asked about the global outlook, Dr. Kuban predicted a total market size of 18-25 GW by the end of 2013, a growth that will for a significant part be stimulated by today's second tier markets.
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