她表示，她在网站上没有碰到任何问题，而且对客服表示十分愉快。
She says she didn't encounter any problems with the retailer's site and was happy with its customer service.
通用公司说，他们这个月已经开始用信件来通知车主这个问题，并让客客服部门与他们约好召回维修时间。
GM said it would begin notifying owners by letter this month to make appointments with dealership service departments for repairs.
站点还提供与客户服务的会话，如果Ken无法通过FAQ或玩家指南解决他遇到的问题，就可以向客服人员咨询。
Your site also offers the option to open a chat session to customer service, if Ken is unable to answer his questions using the FAQ or tutorial information provided.
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