在此情况下,如客房电话无人应答,客房专职管家及其领班应进入房间。
Butler and Shift Leaders should enter the room if no one answers the phone.
约瑟·马扎雷拉说:“我们不停接到电话要取消客房预定,他们觉得威尼斯已经被海水淹没了。”
"We've been flooded with calls from people who want to cancel their reservation because they think Venice is underwater, " said Giuseppe Mazzarella.
乱放电话、弄乱小冰箱、客房服务或者在房间内收看电影,统统都要收费。
Mess with the phone, the minibar, room service, or the in-room movies, and it's going to cost you.
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