害怕“失去对于信息的控制”——正是这种无区别、追求正面而且“以我们为准”的信息让客户讨厌并且离去。

Is fearful of "losing control of the message" — which is probably a non-differentiating, feature-driven, "we-oriented" message that's boring and alienating customers anyway.

youdao

如果你的产品无商店售点的话，记得通知你的客户。

If your product's not available in stores, be sure to tell your customers.

youdao

为了避免出现掉线和无信号的问题，很多潜在客户选择在其它运营商手中购买Android手机。

Many potential customers have chosen to buy Android handsets from other carriers to avoid problems with dropped calls and dead zones.

youdao