她在90年代的咨询部老大Fred Amoroso赞扬她说：“她真的能很好的与客户相处。”

"She's great with customers," says Fred Amoroso, who was her boss in the financial services consulting division during the 1990s.

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大多数银行中，对客户服务态度特别好的柜员对于主管的赞扬非常满足。

At MOST Banks, tellers who have been particularly helpful to a customer are content with a pat on the back from their manager.

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这种销售技巧需要我们提出更多的产品和服务的客户可以像购买除了主要购买(和赞扬原购买)。

This selling technique requires us to suggest additional products and services the customer may like to purchase in addition to the main purchase (and that compliments the original purchase).

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