...相关研究成果的总结与分析，认为围绕客户价值 (Customer Value) 的研究分为三种不同的研究角度客户角度(The Buyer's Perspective)、企业角度{The Seller's Perspective)和客户一企业角度(The Buyer - Seller's Perspective)。
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从客户角度的营销：客户，或者用户，希望网站能卖他们要的东西。
marketing from a customer’s perspective—Customers, or users, expect a Web site to sell them what they want.
用户情景是从客户角度出发的要求，包含极少或不包含实现细节问题。
User Stories are requirements told from a customer perspective and contain little or no implementation details.
这不是争论谁将取代谁的问题，而是从客户角度考虑问题的正确方式。
It is not the problem of who would be the winner in the competition, it is right approach to consider the situation from the view of the customers.
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