第四部分是信息企业的客户维持。

And the customer information management could ensure the customer analysis.

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时代华纳希望AOL能与那些剩下的客户维持良好关系。

This way, Time Warner hopes that AOL can maintain a relationship with people who leave .

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面对新的竞争，他们感觉到了为当前客户维持较高服务级别的压力。

In the face of new competition, they are feeling pressure to maintain high service levels with current customers.

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