我确实认为既可以提高客户满意度，又可以降低成本。
I really believe that it is possible to both improve customer satisfaction and reduce costs.
设计用来显著地改善一个组织的增加生产力和质量、降低成本和发布时间，以及增加客户满意度的能力。
Designed for guiding dramatic improvements in an organization's ability to increase productivity and quality, reduce costs and time to market, and enhance customer satisfaction.
糟糕的数据可能降低客户满意度，使得通信复杂化并在尝试规避问题时导致成本增加，还可能会带来其他挑战。
Sloppy data can decrease customer satisfaction, complicate communication, and increase costs when trying to circumvent the problem, as well as create other challenges.
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