...》_我的网站 的应用规模包含技术帮助式销售( Technologyenabled Selling, TES ),客户服务和支撑( Customer Service and Support, CSS )和技术辅助式营销( Technologyenabled Marketing, TEM ).
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作为电信业务支撑系统的核心，电信计费帐务系统的准确性直接关系到客户服务质量和电信运营商的收入。
As the kernel of the support system of telecommunication, the accuracy of billing system has a close relation to both service quantities for customers and income of telecommunication enterprises.
客户服务中心作为客户和移动内部各支撑中心之间的纽带，起着至关重要的作用。
The customer Service Center plays a vital role between customers and support department of China Mobile.
为进一步规范和提升短信渠道对客户服务、市场营销以及与其他渠道协同的支撑能力，中国移动集团公司已建立一套“短信营业厅”的业务技术规范。
In order to enhance the power of short message channel more, China Mobile established a set of Business and Technical Specification for Short Message Service Station (SMSS).
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