设计者和程序员在“厨房”工作，支持人员应对客户。
Designers and programmers work in the "kitchen" while support handles the customers.
本文编写的目标读者为：希望提高自己利用这两个邮件客户机的技能的用户，以及希望在混合邮件环境中为用户提高更好支持的管理员。
It is geared towards end users looking to increase their ability to leverage each mail client, as well as administrators who would like to better support their users in a mixed mail environment.
鸭子类定义意为对象的类型由其运行时支持的属性和方法决定，也就是说，一个对象做的是什么便是什么这件事的意义在于，我的工作并不要求我解决问题，而是要求我搞清楚客户的需求并且保证程序员能够设法实现解决方案。
The point being, my job wasn't necessarily to solve problems, it was to figure out what customers needed and make sure that programmers figured out how to solve them.
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