总结“让客户愉快”,他将其描述为“以流的方式持续不断地为客户提供附加值,并尽早交付这些附加值流。”
To sum up customer Delight he describes is as "Providing a continuous stream of additional value to customers and delivering it sooner".
本文是我们对帮助程序交付公司中许多客户创建视图和路线图中知识的总结。
This article is a summary of the knowledge that we have gained from helping many customers create visions and roadmaps for their application delivery organizations.
本白皮书介绍了2008年我们在协助客户的过程中总结的特殊实践和模式。
This white paper explains the particular practices and patterns that we observed while assisting clients during 2008.
I found that that makes for successful client relationships.
这是我总结的能够与客户建立良好关系的秘诀。
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