... Customer loyalty 客户忠诚度 Communication with customers 客户交流 Corresponding with customers 客户通信交流 ...
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如果你决定成为永远不和客户交流的“隐士”,并且只采取同一种处理办法来解决不同的问题,你应该学不到太多东西。
If you decide to be a "hermit" that never talks to clients and solve different problems with the same solution, you probably will not learn a lot.
苹果的CEO在邮件中与客户交流的个人承诺行为。
Apple's CEO personally promises action in a bizarre E-mail exchange with a customer.
如果你害怕和你的第一位客户交流,那你不会拥有自己的企业。
You won’t ever have a business if you’re too scaredto contact that first client.
A lot of it is based upon how well you can serve clients, you know, how well you can talk with clients,
这很大程度上取决于你对客户服务得多好,你和客户交流得多好,
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