客户关系管理(CRM),是一种改善客户与企业关系的新管理机制。
Customer relationship management (CRM), is a customer and business relationships to improve the new management mechanism.
最后一件企业必须考虑的事情是怎样让客户与企业配合让付款变得快速和有效。
Last, companies need to think through how customers will interact with them so transactions move quickly and smoothly.
营销学这样认为,双赢是成双的,对于客户与企业来说,应是客户先赢企业后赢;
Marketing holds that win-win should be a pair and that for customers and enterprises, the latter ones should go after the first ones and so do enterprises when it comes to staff and enterprises.
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