在对萝岗实际抽样调查数据分析的基础上，得出萝岗供电局大客户满意度不高的结论，为萝岗供电局未来拓展市场、提高服务质量提供了有效依据。
Based on the analysis of holistic survey data, the paper presents the Big Customer Satisfaction Degree in Guangzhou Luogang Power Supply Bureau is not very high.
通过实施客户满意度调查，得出了较为符合实际情况的结论，对于山东网通今后大客户营销服务工作具有一定的指导和借鉴意义。
Conclusions according to the facts serve as a reference to the marketing services of the key account for Shandong Netcom at the phase of joining the world.
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