你一定要能够做到无论情况多糟，依然士气高涨。
You must be able to keep your spirit high no matter how discouraging a situation is.
通过让每个人都了解情况，你可以减少因为不能够接受变革而引起的低劳动生产率的发生，以及员工的士气低落。
By keeping everyone informed, you reduce the chances of low productivity and low morale that often accompany unaccepted change.
DDI的高级副总裁斯科特•厄尔克表示：“在支持极其有限的情况下，驾驭一个复杂职位的压力会严重地挫伤士气。”
Notes Scott Erker, a senior vice president at DDI, "The stress of having to navigate a complex role with little support takes a toll on morale."
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