数字参考咨询服务系统是网络环境下图书馆建设的核心内容。
Digital reference service system is the core content of library construction under network environment.
咨询服务系统是网络应用系统中的一个典型应用，它一直是企业或部门不可或缺的一部分。
Advisory services system is a typical application of network application systems. It has become an integral part of enterprise or sector.
目前国内大多数数字参考咨询服务系统的功能还不尽完善，有些系统没有实时咨询模块，有些系统则缺乏完整的常见问题库或没有专家调度。
Functions of most domestic DRS systems are not perfectly developed at present. Some DRS systems have no real-time module, lack of well-developed FAQ database or short of expert-dispatched.
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