电话中心采用业内最先进的IP技术，是业内第一家基于IP技术的集中式呼叫中心。
New China Life Insurance Call Center using the most advanced IP technology in the industry, is the first IP-based technology centralized call center in the industry.
当一个呼叫中心忙时，你可以通知长途电话公司将所有的800呼入电话转移到另一个空闲的呼叫中心。
When one gets busy, you may tell your long distance company to route all the 800 inbound phone calls to the call center, which isn't busy.
电话银行中心五度蝉联“中国最佳呼叫中心”，获评“中国行业最具影响力品牌”、“亚太最佳客户服务至尊金奖”等奖项。
The center has won five straight "China Best Contact Center", "the Most Influential Brand in the Industry" and "Asia Pacific Customer Service golden award of Excellence" etc.
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