对他们说一些安抚，同情的话，让他们想哭就哭。
Provide a soothing and sympathetic presence, but let the crying run its course.
但常常，倾听的耳朵，同情的话语，安抚的拥抱更有用。
But often, a listening ear, a sympathetic word and a reassuring hug will be a bigger help.
根据我的经验，消极（或为了某事沮丧）的人更容易听进同情的话语，而不是建议他/她应该这样做那样做。
From my experience, people who are negative (or upset for that matter) benefit more from an empathetic ear than suggestions/solutions on what he/she should do.
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