经济学家杰森·墨菲认为，公司使用客户满意度评级是因为一个闪亮的星评反馈已经成为现代经济的核心竞争力来源。
Economist Jason Murphy says that companies use customer satisfaction ratings because a shining display of star feedback has become the nuclear power sources of the modern economy.
“实际问题在于从经济到信贷损失的反馈回路，”摩根·斯坦利的理查德·伯纳说。
"The real problem is a feedback loop from the economy to credit losses," says Richard Berner of Morgan Stanley.
强有力的微观经济调控不会带来即刻的反馈，而仅有宏观经济调控也不行，但如果没有宏观经济调控全球经济的增长将彻底停滞不前。
A bold microeconomic agenda will not yield instant rewards. Nor is it a substitute for getting the macroeconomics right. But without it global growth will eventually falter.
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