医疗质量管理是科室管理的核心。提高医疗质量是管好科室的出发点和归宿。质量管理既是近代管理科学的重要内容，又是实现科学管理的重要标志。
医疗服务质量管理就是品质管理，就是追求服务品质的最优化。
Medical service quality management is the management of quality to pursue the optimal quality of service.
文章认为医院的质量管理不能停留在单一的医疗服务质量管理的认识上，需要有“大质量”观。
The author thinks that hospital quality management can't rest on cognition of single quality management towards medical service and it should be an outlook on great quality.
随着医疗市场的竞争，医疗服务质量的含义发生了新的变化，新的医疗服务质量管理理论、方法也被不断引进。
With the competition of medical market, the meaning of medical service quality has changed greatly, new theories and methods of medical service quality management have been introduced constantly.
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