为新系统最可能出现的那些问题准备支持人员和用户,这样可以帮助减少帮助台呼叫。
Preparing support personnel and users for those questions and issues most likely to arise with the new system helps reduce help desk calls.
现在我们已经有了地址,并准备好启动呼叫,我们还需要设置SIP请求。
Now that we have the addresses and are prepared to initiate a call, we need to set up the SIP request.
事实上,IBM现在正准备把Daksh模式推广到帝国的其他部分,比如它在冲绳的呼叫中心。
Indeed, IBM is now trying to export the Daksh way to other parts of the empire, such as its call centre in Okinawa.
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