第一，国企比外企更倾向于选择回避和谦让的冲突处理方式。
The first point, state-owned enterprise prefer choosing avoiding and obliging processing mode than foreign enterprise .
与下属的人际冲突处理方式为四因素模型：倾听、惩处、冷落、坚持。
There are four reaction modes in handling interpersonal conflicts with subordinates: listening, punishment, snub, and persistence.
本文目的是编制上下级工作冲突处理方式量表，探讨我国员工该行为方式的特点。
This research was aimed at constructing a questionnaire on the styles of handling superior-subordinate conflicts.
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