积极主动寻找、加强和管理客户关系被认为是可以形成能够带来更大利润的具有竞争优势的机制，开发、获得和保留客户关系已经成为全球企业优先考虑的问题。

Positive and active to look for, enhance with manage the relationship of the customer are consider the mechanism that have competitive advantage, which can bring larger profits .

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在美国、加拿大、欧洲、拉丁美洲、亚洲和非洲的许多地方，我们已建立了全球范围的客户关系管理中心。

We have developed an extensive global reach with state-of-the-art customer contact management centers throughout the United States, Canada, Europe, Latin America, Asia and Africa.

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竞争的全球化，用户需求的个性化，使得制造企业越来越意识到CRM（客户关系管理）的重要性。

With the globalization of competition and the individuation of customer demands, manufacturing enterprises need to pay more attention to CRM strategy.

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