你试过没有，哈克？
如果没有其他的事情，在你进一步解决问题之前，表现出你已经尝试过自己解决问题，这会让人觉得你不是一个爱抱怨的人。
If nothing else, showing that you've tried to solve the problem yourself before you take it farther makes it dear that you're not just a complainer.
把你的问题写进电子邮件里，告诉他你喜欢做的事情，然后问他有没有试过。
Make your questions into the email by telling him something you like to do and then asking if he's ever tried it.
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