萨甘迅速的对公司里的技术员和工程师进行了一次演讲。“不管你做什么，让你的眼睛集中在网络上。”他对他们说，“因为拥堵将会变得更加疯狂。”
He quickly addressed the company's technicians and engineers. "Whatever you do, keep your eye focused on the network," he told them, "because traffic's going to go crazy."
推出一项工程的唯一理由是要改变什么东西，而我想知道你打算做什么和将会带来的影响。
The only reason to launch a project is to change something, and I want to know what you're going to do and what impact it's going to have.
然后，工程师不会去碰病人,而是坐在一边观察，并说，“等等，我知道你在做什么了，同一件事你重复了7次。
And then you need an engineer who is allowed to not touch the patient but sit there and watch, and say, "wait a minute, I see what you're doing, you're doing the same thing 7 times.
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