但有一点作为客户可以控制，那就是是否始终致力于平等的在双方之间传递善意？
But what they can control is whether or not they contribute to the traffic of goodwill that flows equally between customers and service providers.
他似乎知道了他得注意形象，雇了一个新的平易近人的发言人，同时第一次向外国记者传递善意。
He seems to have grasped that he has an image problem. He has hired a new, affable spokesman and is courting foreign journalists for the first time.
同情是一种发自内心的情感，它能将爱和善意传递给它所触及的每一个人。
Compassion is a heartfelt emotion that delivers loving-kindness to everyone it touches.
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