我成为教师时已经拥有两个工程学位,但无论你有多聪明,站在孩子面前,如果他们不能理解你,那么一切都无济于事。
I came in with two engineering degrees, but no matter how intelligent you are, standing in front of those children, if they do not understand you, then it doesn't matter.
如果人们越过某一层理性,你就不能理解他们。
When they pass a certain level of rationality, they are beyond reach.
如果你不能理解的话,你就没办法化解,所以要确保你咨询了客户足够的问题,弄清楚了是什么在困扰他们。
You cannot fix what you don't understand, so be sure to ask the customer enough questions to learn what is bothering them.
Maybe other principles of hermeneutics will place much more stress on innovation or novelty or difference, but you're not sure people can understand unless they share a great deal of common ground."
也许诠释学的其他原则更强调,创新,独树一帜,与众不同,但你不能保证人们都能理解,除非他们有很多相同之处“
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