公司任何部门受理的用户对产品质量和服务质量的投诉,必须在二小时内反馈到质量部,并填写〈质量信息反馈单〉。
The customer complains on product quality and service quality handled by any department must be reported to the Quality Department within two hours. And fill in "Quality Information Feedback Sheet".
介绍了企业如何在市场中避免出现由于产品质量问题而引发的信任危机,及如何处理市场投诉和意见反馈。
The topic discussed in this paper is how to handle consumers' complains, as well as how to decrease the crisis caused by the product quality.
在生产现场时及时反馈产品质量问题、工艺问题。
In the production site timely feedback product quality issues, process problems.
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