微软董事长比尔盖茨（Bill Gates）在10月30日以「互联网软件服务（Internet Software Services）为主旨，寄出一份备忘录给微软的资深员工与优秀工程师。
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越来越多的人将使用移动设备进入互联网，为了在这些设备上创建良好的用户体验，硬件，软件和服务必须比在PC上有更紧密的集成。
To create a good experience on mobile devices, which more and more people will use to get onto the Internet, hardware, software and services must be more tightly integrated than on PCs.
该转移会影响拥有不同分支行业的公司，包括软件公司、ISP(互联网服务供应商)和硬件制造商。
The shift would affect companies with a few different sub-industries including software companies, ISP (Internet Service Providers) and hardware manufacturers.
公共设施越来越多地使用主流软件，并把部分业务接入互联网，使技术人员可以远程提供服务。
Utilities are increasingly using mainstream software and connecting parts of their operations to the Internet so technicians can service problems remotely.
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