我的客户中只有志愿者自愿使用免费的个性化购物服务。
Onliest of my client's volunteers consistently used free individualistic shopping services.
然而，这些同样的公司也在企图通过提高客户的忠诚度和满意度来得到新的或额外的业务，如提交更好的个性化服务。
Yet, these same firms are also trying to drive new or additional business by increasing customer loyalty and satisfaction through better personalization and service delivery.
而一旦客户得到更多能量，他们就会要求更多个性化的附加服务以满足自身的需求。
As customers gain more power, they will demand more tailoring and value-added service to meet their needs.
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