针对现有方法的缺陷，提出一种新的面向顾客价值的业务过程改进方法(CVO - BPI)。

For mending the old methods, the customer value oriented business process improvement method (CVO - BPI) is put forward.

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针对现有方法的缺陷，提出一种新的面向顾客价值的业务过程改进方法(CVO - BPI)。

For mending the old methods, the customer value oriented business process improvement method (CVO-BPI) is put forward.

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此方法允许组织支持通过连续的业务流程改进周期重新设计迭代过程。

This approach enables organizations to support iterative process re-engineering through a continuous business process improvement cycle.

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