业务流程是医院的(business process reengineering，BPR)将卫生信息技术和医院的战略目标相重要资产，业务流程优化和重组是数字化医院重要的运行机制。
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结论利用信息技术，实施业务流程重组是医院提高效率和满意度的有效措施。
Conclusion Using information technology and implementing business process reengineering are effective measures that can be taken by hospitals to improve efficiency and satisfaction level.
门诊医生工作站是医院门诊信息系统的中心，对合理规划门诊业务流程起关键作用。
As a center of hospital outpatient information system, the workstation for physician played a very important role in planning outpatient business flow reasonably.
医院业务流程再造和优化是提升医院核心竞争力的重要手段。
Reconstruction and optimization of hospital business flow-sheet is an important method to promote a hospital 's core competitive strength.
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