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"Halfords has established a strong position in this market and the AA will build on this reputation" said Roger Wood, Centrica's Executive Director responsible for AA Road Services.
BBC: AA buys Halfords car repair business
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Attempting to build on their reputation, Neo-Geo branched out into the handheld space in 1998 with the Neo-Geo Pocket, but got off to a rocky start, releasing a black-and-white unit first before correcting things just a year later with the Neo-Geo Pocket Color (or NGPC).
ENGADGET: A Brief History of Handheld Video Games
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The difficulty lies in making tough policy decisions like canceling more flights and finding seats for customers on its competitors, a money losing proposition in the short run but a vehicle for the company to build on its already strong reputation for company service.
FORBES: Magazine Article