基于此顾客满意模型分析下得出的承诺管理要点就成为企业差异化的重要手段。
The promise management viewpoint based on the analysis of the customer satisfaction model has thereupon become an important means of enterprise diversity.
然后建立了多变量顾客满意的模型，辨析了构成顾客满意模型的多变量之间的关系。
Then, a multivariable customer satisfaction model is established, and the relationships among the multivariables composing the model are analyzed.
结合本文提出的顾客满意影响因素，建立了一个新的顾客满意模型，并通过实证研究对模型进行了检验。
Combining with the factors influenced the customer satisfaction, the thesis sets up a new customer satisfaction model and examines it by the empirical method.
主要内容包括：饭店介绍，顾客的定位和细分，顾客满意模型的构建。第四章阐述了H饭店顾客满意因素分析。
Chapter 3 elaborated the customer satisfaction model and the index sign style H conceived of H Hotel, including: the introduction of the hotel, the orientation and subdivision of the customer.
本课程旨在通过建立一个基于常识的影响模型来帮助您不但让您的顾客满意，还能让他们下次再次光顾。
This program is built around a common sense influence model to help you keep your customers not only satisfied, but coming back!
最后，通过实证分析说明顾客满意度测评模型构建方法以及验证不确定性情况下的测评方法实际应用的适用性。
Finally, using the case analysis, it illustrates the construction of the customer satisfaction assessing models and the applicability of the assessing method under the uncertainty cases.
通过对企业供应链效率的综合优化研究，建立了基于顾客满意的、以供应链利润最大为目标的优化模型。
Through the comprehensive study of the enterprise supply chain efficiency optimization, established the supply chain optimization model based on the customer satisfaction for the greatest profit.
这个递归模型在理论上要先测量顾客期望、顾客对质量的感知和顾客对价值的感知，最后计算出顾客满意度。
This recursive model is used to measure customer expectation , the perception of customer for quality and value before final calculation makes customer satisfactory degree.
模型主要以顾客价值各构成及驱动因素和基于顾客行为的企业竞争优势为基础，以顾客满意和顾客忠诚为中介变量。
The model is based on the customer value as well as their structures and drive factors, and competitive advantage, customer satisfaction and customer loyalty are the middle variable of the model.
最后，结合京津客运专线开展实证研究验证基于顾客价值的旅客满意管理模型；
Finally, the paper conducts empirical researches with Jing-jin Passenger Dedicated Line to test model of passenger satisfaction management based on customer value.
这个顾客满意度的经济计量模型是一个递归模型。
The economy measure model of this customer satisfactory degree is a recursive model.
顾客满意理论研究方法有四个方面内容：构念的定义方式，建模方法，模型估计方法和测量的效度。
The paper discusses four aspects of customer satisfaction methodology: operational definition, modeling approach, algorithms for the estimation of SEM, validity of measurement.
结合医疗行业的特殊性，应用卡诺模型对该行业的三种质量因素进行识别与分析，以促进医疗部门采取正确的改进措施，提高顾客满意水平。
Then the theory is used to analyze three medical requirements regarding to particularity of medical market in order that hospitals take measures to improve customer satisfaction index.
通过对经典的国家顾客满意指数模型的研究，提出了构建CSI模型的四点原则。
Four principles are put forward for constructing CSI model by studying typical national customer satisfaction index.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
本文利用偏最小二乘回归分析方法和四分模型找出影响顾客满意度的关键因素。
This paper use partial least squares regression analysis and quarter of the model to identify the key factors affecting customer satisfaction.
借鉴前人研究成果和通过深度访谈，构建了一个基于技术的自助服务顾客满意度测评模型。
The research provides suggestions the technology-based self-service enterprises on developing measures to improve the customer satisfaction.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式，结合我国公共部门的特点，设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
本文基于对SCSB、ACSI、ECSI等顾客满意度指数模型的分析，提出了一个新的顾客满意度指数（CSI）模型。
This paper proposes a new CSI model based on the analysis of SCSB, ACSI and ECSI for further discnssion.
最后本文对最终模型进行了合理的解释，指出了中式快餐企业提高顾客满意度应注意的问题。
Finally this paper gives a reasonable explanation for the ultimate model, and points out the problems that Chinese snack enterprises should pay attention to for improving customer satisfaction.
与此同时，通过中介效应分析的方法，本文进一步验证了顾客满意度和顾客价值两者对品牌忠诚的作用，使模型得到完善。
Through the mediating effect analysis, this paper further validates the influence of both customer satisfaction and customer value to brand loyalty, so the model was refined.
最后提出了运用结构方程模型研究顾客满意度需要注意的问题。
Finally, it puts forward several limitations and problems about application of SEM to study customer satisfaction.
最后应用结构方程模型，分析了各个变量之间的关系，直观的显示了顾客抱怨处理与顾客满意度各个变量的关系。
In the end, this dissertation analyses the relationship of each variable with structural equation model, which shows the relationship between the complain treatment and satisfactory of clients.
最后应用结构方程模型，分析了各个变量之间的关系，直观的显示了顾客抱怨处理与顾客满意度各个变量的关系。
In the end, this dissertation analyses the relationship of each variable with structural equation model, which shows the relationship between the complain treatment and satisfactory of clients.
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