实例表明,多维多层工程服务质量模型及模糊层次综合评判方法在工程咨询服务质量评价中行之有效。
The result shows the model and method are effective and feasible in the evaluation of the engineering cost consultation service quality.
模型可以用于模拟新索赔过程的操作,对IT解决方案中的组件可能提供的成本节省和服务质量有一个前期了解。
The model can be used to simulate the operation of the new claims process, giving an early view of potential cost savings and quality of service targets for components in the it solution.
谁拥有和管理决定要在服务信息模型中使用的服务质量信息?
Who owns and manages the quality of service information that you decided to use in the service information model?
很多组件模型都支持第三方拦截的概念,此概念支持引入原始运行时供应商未提供的扩展服务质量。
Many component models support the notion of third-party interception, which enables the introduction of extended qualities of service that were not provided by the original runtime vendor.
为此,构建了服务质量测量模型、品牌资产测量模型以及22个研究假设,并通过实证数据予以检验。
Therefore, the service quality measurement model, the brand equity measurement model and 22 research hypotheses are built and also validated by demonstration data.
第三部分,饭店企业内部服务质量差距模型的构建。
Part three: Construction of the gap model of the service quality inside hotel enterprises.
实证研究由两部分组成:第一部分是利用修正后的SERVQUAL模型,编写和发放调查问卷,从顾客角度调查饭店服务质量的差距;
The study comprises two parts: In the first part, the author uses the modified SERVQUAL model for a survey to identify service quality gaps as recognized by hotel guests.
结合我国铁路客运实际情况,以SERVQUAL评价模型为基础,构建出铁路客运服务质量评价体系。
Based on SERVQUAL evaluation model, a service quality evaluation system of China's railway transport is constructed.
该模型能较好地适应网格的动态特性,优化网格服务质量。
This model can well adapted grid of dynamic characteristics, optimize the grid service quality.
其次,建立了MBA学员感知服务质量的模型。
Secondly, model of perceived service quality of MBA has been established.
从而为服务企业的服务质量的改进和企业形象提升提供理论依据与实践模型。
Then they provide theoretical basis and practice models for improving service quality of Enterprise Services and enhancing corporate image.
其中包括服务质量的定义及构成,服务质量差距模型分析,以及影响零售业服务质量因素分析。
Include the definition of the service quality and constitute among them, the service quality margin model analysis, and influence the retail trade service quality factor analysis.
运输模型在物流和供应链管理中为降低物资消耗和提高服务质量发挥着重要作用。
Transportation models play an important role in logistics and supply chain management for reducing cost and improving service.
分析及仿真实验结果表明,该模型可以有效地识别恶意节点,提高P2P网络的服务质量。
Theoretical analyses and simulation experiments show that the proposed model can distinguish malicious peers and can improve the quality of service in P2P networks efficiently.
分析了进行维修服务质量评价的重要性,建立了维修服务质量评价的层次结构,提出分析模型和计算方法,并给出了一个具体实例。
The importance of evaluation of maintenance service quality was pointed out and its hierarchy structure was constructed. Analysis model and calculation method were put forward with a specific example.
对图书馆服务质量评价模型的现状分析发现,现有的评价模型几乎没有考虑技术质量部分。
Based on the present situation analysis of library service quality evaluation model, we found these models are all without considering the technical quality.
本文以灰色模糊理论为基础,建立数学模型,结合SERVQUAL评价指标,得出一种新的服务质量评价方法。
This article based on the grey fuzzy theory, builds mathematic model, combines SERVAUAL evaluation index and educes a new method to evaluate the service quality.
文章在梳理总结内部服务质量PZB模型研究的基础上,探索了组织氛围及其构成维度对内部服务质量测评的影响机理及途径。
This paper summarized the studies of PZB model as well as discussed the influence scheme of organizational climate and relevant constructs on measurement of internal service quality.
公路服务用户满意度模型是评价公路服务质量、提高公路服务水平的重要工具。
Customer satisfaction model of highway service is a very important tool to evaluate and improve service quality of highway sector.
服务质量缺口模型作为一种服务质量分析工具,普遍适用于一般服务性企业。
As an analyzing tool of service quality, service quality gap model is applicable to common service enterprises.
本文运用SERVQUAL模型,并根据SERVQUAL模型在各个服务领域的广泛应用,构建了会展业服务质量评价体系。
This article establishes the evaluation system of the service quality of the exhibition industry based upon SERVQUAL Model and its general application in various service fields.
结果:根据国内零售连锁药店的实际状况,提出了影响零售连锁药店服务质量的24项指标,并建立了零售连锁药店服务质量评价模型。
RESULTS:Based on the practical condition of domestic retail chain pharmacy, 24influencing indexes of which were presented and a service quality evaluation model was established.
差距分析是一种服务质量的分析方法,本文在综合前人研究成果的基础上提出一个饭店服务质量综合差距模型,并以此模型为基础提出了11个研究假设。
The paper, based on the study results of predecessors, puts forward a comprehensive gap model of hotel service quality and brings forward 11 study hypotheses based on the model.
服务质量差距模型表明了服务质量的形成过程。
The model of gaps in service quality shows the processes of service quality's formation.
要改善航空服务质量,首先需要有效和实用的测量模型和指标对服务质量进行可靠和准确的测量。
Improving airline service quality calls for an effective and practical measuring model and indicators to measure service quality reliably and accurately.
文章拟从感知服务质量与顾客忠诚关系的角度探讨二者之间的模型建构,并初步探讨了该建构对餐饮企业的实践意义和启示。
This article intends to explore for a model construction with respect to the relationship between the perceived service quality and the customer loyalty, and...
首先,通过顾客体验价值的结构和古默森·格罗·鲁斯服务质量形成模型可知,顾客体验价值在服务质量形成中起着重要作用。
Firstly, Gronroos service quality Model and the structure of customer experience value show that customer experience value plays an important role in service quality management.
服务质量差异模型认为现实的服务、感受到的服务和期望的服务之间存在差异。
In the gap model of service quality, there are gaps among the service quality that companies provide, the quality that consumers perceive and the quality that consumers expect.
服务质量差异模型认为现实的服务、感受到的服务和期望的服务之间存在差异。
In the gap model of service quality, there are gaps among the service quality that companies provide, the quality that consumers perceive and the quality that consumers expect.
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