要建立客户服务支持或呼叫中心,利用一些CRM系统就可以了。
To establish a help desk or call center, a number of CRM systems will serve.
“我们的客户服务质量也同样不输苹果,”他说,“为用户提供优质的软硬件固然重要,而优秀的客户服务支持则尤其重要。”
"Our customer service is gong to be up there with Apple's," De Silva said. "Hardware is important, software is important, and support is hugely important."
这一切靠的是一个高效的客户服务团队,我们可以通过电话、电子邮件和在线聊天提供支持找到他们。
It's all supported by an efficient customer service team, available through telephone, email and online chat.
您是在开发自己的产品、从事客户项目、提供咨询服务,还是维护和支持遗留系统?
Do you develop your own products, work on customer projects, offer consulting services, or maintain and support a legacy system?
为了帮助我们调查EII技术如何使门户开发人员受益,我们构建了一个示例门户应用程序,用它来模拟对保险代理的客户服务中心的支持。
To help us investigate how EII technology might benefit portal developers, we built a simple portal application designed to simulate support for a customer service center of an insurance agency.
检查下载中断频率的一种方法是与客户服务或技术支持代表进行一段聊天对话。
One way of checking how often the downloading has been interrupted is to use a chat conversation with a customer service or technical support representative.
CRM服务支持客户及其开单和发货地址数据库上的CRUD操作。
The CRM service supports the CRUD operations on a database of customers and their billing and shipping addresses.
有效负载支持策略:服务可能需要客户通过特定的方式对有效负载进行编码。如utf - 8、英语等等。
Payload support policies: Services can require consumers to encode payloads in a specific way, for example UTF-8, English, and so on.
源自服务(主要是客户支持)的收入仅占思科公司总收入的五分之一。
Only a fifth of its revenue comes from services, largely customer support.
额外的类,双向的附件容器(清单6),也需用于支持服务客户。
An additional class, a two-way attachments container (Listing 6), is also required to support a service consumer.
然而,WebSphere症状数据库的期望用户是IBM WebSphere客户服务与支持技术人员。
However, the intended users of the WebSphere symptom database are IBM WebSphere Customer Service and Support technicians.
在下面的步骤中,您将配置Username令牌并支持服务对客户端进行身份验证。
In the following steps, you will configure the Username token and enable the service to authenticate the client.
经过仔细的测试之后,服务将可以支持客户发送旧版本的请求文档。
With some careful testing, the service could support consumers sending older versions of the request documents. An API change, as well as being "extra field" level, could also be more far reaching.
如果启用了这个特性,客户机向服务器发送确认,表明它也支持这个特性。
If enabled, the client sends an acknowledgement to the server saying that it too supports this feature.
再假设需要五台服务器来支持这200个客户。
这个中心将为对流计算技术感兴趣的欧洲客户提供研究、高级测试和支持服务。
The center will serve as a hub for research, advanced testing, and support for European clients interested in adopting stream computing technology.
我们将完全支持异构服务器和客户端。
We fully support a heterogeneous mix of servers and clients.
方便地支持客户端与服务器端的数据迁移。
Support for client side and server side data migration for convenience.
如果服务器或者客户机不支持特定的属性,它必须得尽量去模拟那个属性。
If a server or client cannot support a particular attribute, it must attempt to simulate the attribute as best as it can.
当客户与客户服务或技术支持代表进行对话时,这种解决方案允许呼叫者了解正在使用的通信线路出现了什么问题。
It lets the caller know what is going on with the communication lines in use, while the chat conversation with a customer service or technical support representative was in progress.
一个关键的网关功能是将客户端支持的服务协议转换为提供方支持的服务协议。
A key gateway capability is the transformation from service protocols supported by clients to service protocols supported by providers.
即使是在同一个服务中,来自销售或技术支持的数据也不能直接为客户服务呼叫中心所用。
Even within each service, the data from sales or from technical support might not be available to customer service call centers in a form that they can use.
除了在服务间建立交互模式之外,客户机-服务器应用程序服务器还支持将服务划分为易于理解的客户机和服务器角色。
In addition to establishing interaction patterns between services, the application of client-server also supported separation of services into easily understood client and server roles.
当客户端和服务之间使用支持JMS的消息系统进行通信时就可以使用JMSAPI。
The JMS API is useable when the communication method between client and service is a messaging system which supports JMS.
在某些情况下,链接关系的类型足以让客户端确定服务器是否支持某个操作。
In some cases, the type of the link relation may be sufficient for the client to determine that the server supports a given operation.
服务水平管理人员的知识需要涵盖解决方案中使用的全部技术,包括支持公共客户数据服务的现有系统。
The knowledge of the Service Level Manager needs to cover all the technologies used across the solution, including the existing systems supporting the Common Customer Data Service.
这种方法要复杂得多。它需要客户端与服务器都支持1.1协议,而且连接数量也存在可伸缩性的问题。
This approach is a lot more complex; it requires both the client and the server to support the 1.1 protocol, and it has scalability issues with the number of connections.
客户机通过查找支持该API的对象来找到服务。
The client finds services by looking for an object that supports the API.
快速支持多通道服务交付,从而提供更高的服务级别和更低的客户支持成本。
Rapidly enable multi-channel service delivery, providing higher service levels and lower customer support costs.
快速支持多通道服务交付,从而提供更高的服务级别和更低的客户支持成本。
Rapidly enable multi-channel service delivery, providing higher service levels and lower customer support costs.
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