我是8个地区的客户服务代表。
单击新索赔表单上的一个按钮呼叫一位客户服务代表。
Click a button on the new claim form to call a customer service rep.
一个较低级的客户服务代表可能不能看到高优先级的客户。
Where as a lower level customer service representative may not be able to see high priority customers.
与客户服务代表协作在提交前确保Web表单的准确性和完整性。
Work directly with a customer service representative to ensure the accuracy and completeness of Web forms before submission.
您也可以要求营业员或客户服务代表，然后再进行购买。
You can also ask the sales associate or customer service representative before making your purchase.
如果您忘记了用户名和密码，请联系我们的客户服务代表。
If you forget your user name and password, please contact our Customer Service Representatives.
例如，与数据库管理员相比，客户服务代表需要更受限制的访问级别。
For example, a customer service representative would need a much more restrictive access level than a database administrator.
我们已经安排了客户服务代表在这个区域工作，来指引和帮助旅游者。
We have assigned customer service agents to work in the kiosk areas to guide and help travelers.
假定此时您需要一位客户服务代表的帮助，因此您单击Call按钮。
Assume that you need help from a customer service rep at this point, so you click the Call button.
用户可以通过网上聊天和电子邮件相互交流，或者与客户服务代表交流。
The users may use chat and E-mail to communicate with each other and with customer service representatives.
然后，他使用点击呼叫和共同浏览功能从一位客户服务代表那里寻求帮助。
They then solicit help, using click-to-call and co-browsing, from a customer service rep.
如图8所示，客户输入的数据高亮显示在客户服务代表的窗口中。
As shown in Figure 8, the data entered by the customer shows up highlighted in the customer service rep's window.
此用例代表由客户服务代表执行的人员活动，该代表将解决库存问题。
This use case represents a Human Activity performed by a customer service representative who resolves issues of stock availability.
他们可以使用这个新的ClickToCall小部件来呼叫一位客户服务代表。
They could call a customer service rep using the new ClickToCall widget.
连接建立后，客户服务代表认为最好进入一个共同浏览会话来解决这个问题。
After you're connected, the rep decides it would be best to enter a co-browsing session to solve the problem.
验证这个客户的身份之后，客户服务代表可以查询该保单编号并将其告知该用户。
After verifying the customer's identity, the rep could look up and relay the policy number to the user.
将客户开始填写的索赔表单中的数据自动复制到由客户和客户服务代表共同浏览的索赔表单。
Automatically copy data from the claim form a customer started filling out to the one being co-browsed by the customer and customer service rep.
这样，客户服务代表就可以在HTML表单中直接提供帮助，而不必在电话上交换信息。
Then, the customer service rep could provide assistance directly in the HTML form and the information exchange does not take place over the phone.
客户服务代表必须通过电话读出长长的保单编号，用户必须收听并在表单域中输入该编号信息。
The customer service rep has to read a long policy number over the phone, and the user has to listen and type that number into the form field.
我们的现场工作人员和客户服务代表集中在显著天气事件恢复电力服务作为工作重点。
Our field personnel and customer service representatives concentrate on restoring electric service as a priority during significant weather events.
这个开发中的应用程序是公司的一个关键在线模块，供遍布世界的该公司的销售和客户服务代表使用。
This particular application under development is a critical online module to be used by the sales and customer-care representatives of the company who are distributed all over the world.
如果用户和客户服务代表能够联合浏览新的索赔创建表单并与之交互的话，那么那将是一个更好的体验。
It would be a much better experience if the user and customer service rep could jointly browse and interact with the new claim creation form.
在这里，终端用户是Jane，她是一位客户服务代表，正在与一个呼叫中心应用程序户交互。
In this case, the end user is Jane, a customer service representative, who is interacting with a call center application.
例如，Jane是一个2级客户服务代表，她被允许查看高优先级的客户和较低优先级的客户。
For example, Jane being a level 2 customer service representative, is allowed to see high priority customers as well as lower priority customers.
在这个示例索赔创建表单中，要保护隐私，允许客户服务代表看到事故中的另一方的姓名也许是不明智的。
In the example claim creation form, to maintain privacy it's probably not wise for the customer service rep to see the name of the other party in the accident.
例如，存在这样一个访问控制策略，其允许担当客户服务代表角色的所有用户执行客户管理操作。
For example, there is an access control policy that allows all users that fulfill the customer Service Representative role to perform customer management operations.
资源（例如客户服务代表、销售经理之类的角色，或者例如Web服务器、应用服务器之类的资源）
Resources (roles such as customer service representative, sales manager, or resources such as Web server, app server)
您可以通过在客户服务代表的窗口中的Policynumber域中输入一个值来测试双向表单功能。
You can test the two-way form capabilities by entering a value in the Policy number field in the customer service rep's window.
您可以通过在客户服务代表的窗口中的Policynumber域中输入一个值来测试双向表单功能。
You can test the two-way form capabilities by entering a value in the Policy number field in the customer service rep's window.
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