By listening to a bad example and a good example of service practice, we'll be studying skills that are useful in any industry, no matter whether you are dealing with internal or external customers.
通过服务行业中一个好的例子和坏的例子,我们要学习在很多行业中有用的技巧,无论你是处理内部顾客的抱怨还是外来顾客的抱怨。
Benjamin: I've heard that you provide very good service, so when I need a mover, I call you guys first.
本杰明:听说你们的服务做得很好,所以现在我需要搬家,就先找你们了。
You may have an interest and even experience in a specific business or in providing a specific service, but that doesn't necessarily make it a good match.
你可能对一项特定业务或者提供特定服务有兴趣甚至有经验,但这和你未必是最好的搭配。
No matter whether you own a service - or product-based business, you've got to have a good understanding of your direct and indirect costs and how they affect your pricing and profitability models.
不管你的公司提供产品还是服务,你都要了解你的直接成本和间接成本,并且了解它们如何影响你的价格和利润模式。
Think of any task you perform locally, and chances are good that some company somewhere is providing that service online, probably at no cost.
想象一下您在本地执行的任何任务,而一些位于其他位置的公司在线提供这种服务,并且很可能是免费的。
A good example of this would be to allow local high school band members to sell coupons to the neighborhood that you service.
有个很好的例子,是让当地高中乐队成员,向您服务的邻里卖券。
If you are required to display a collection of data retrieved from the service layer on this page, there is just no good opportunity in the JSF life cycle to fetch the data.
如果需要在该页面上显示从服务层获得的一组数据,那么在JSF生命周期中始终没有好的机会来取数据。
Picking any two strings at random (your name and credit card number, for example) and sending them to a web service you just discovered is not a good idea.
随机挑选任意两个字符串(例如您的姓名和信用卡号码)并将它们发送给您刚发现的Web服务,这不是一个好主意。
If you redeploy the whole web service application, it is a good practice to ensure that all runtime-generated files (which are specific to application servers) are created.
如果您重新部署整个的Web服务程序,那么这是一个很好的实践,去确保所有的运行时生成的文件(特定于程序服务器)都得到了创建。
The Render method of the Web service is a good alternative when you want more control, for operations such as displaying the results in a picture box or saving the file directly to disk.
当您想要更好地控制某些操作(例如,在图片框中显示结果或将文件直接保存到磁盘的操作)时,Web服务的Render方法是一个很好的备选方法。
Third, how do you design a good service?
第三,如何设计一个好的服务?
The most important reason for having surprisingly good customer service is that it helps you understand your users.
而提供优质客服的一个重要的理由是那样子你可以更好的理解你的用户。
If you want to run a great company - a company they gives great customer service and delivers a great product and has happy employees and a good bottom line, you occasionally have to fire people.
如果你想管理好这么一家伟大的公司:它能提供优质的产品和服务、拥有快乐的员工、同时还能保持良好的企业道德。
Good customer service means giving your users multiple ways to communicate with you, and being responsive to them all.
好的客户服务意味着为您的客户提供多种联系手段及快速的回应。
As long as you make one purchase from the site per year, you get unlimited storage space and uploads, which makes it a good service if you tend to print pictures anyway.
此外只要用户每年付费一次,就可以获得无限的存储和上传空间,使用户在任何地点打印自己的照片。
If you don't have a home washing machine to begin with, laundry service might be a good choice for you.
如果你没有洗衣机,那么洗衣服务显然是一个很好的选择。
Good morning, Housekeeping Service Centre. What can I do for you?
早上好,客房服务中心,我能为您做什么?
Good morning. Restaurant Service. May I help you?
早上好,餐厅服务部,能为你效劳吗?
I hope our quality service and professional quality to help you, also want to become the beginning of good cooperation.
愿我们优质的服务和专业的品质为您提供帮助,也希望借此成为我们良好合作的开端。
Good evening, madam and sir. May I do the turn down service for you now?
晚上好女士和先生。我现在可以为你做开业床服务吗?
Room Service. Good afternoon! Can I help you?
送餐服务部。下午好!我能为您做什么?
If you give good advice or service you will build a stronger image of your brand.
如果你给人很好的建议和服务,你就给你的品牌树立了高大的形象。
As for spam, ISPs (including mail service providers) could limit their users to, say, 100 e-mails a day; for more, you have to pay or at least post a security bond, or pass some good behavior test.
对于垃圾邮件,网络服务商(包括邮件服务商)应该对用户有所限制,比如说每天只能发一百封邮件,更进一步说,你得付费,或至少发布安全债券,或通过一个好的行为测试才行。
The good news is, if you want to become a part of the business process, all you really have to know how to do is create a Web service.
一个好消息是,如果您想成为商业流程中的一部分,您真正要了解的只是如何创建一个Web服务。
Receptionist: Good morning, Sir. This is Room Service. May I help you?
前台:早上好!先生。订房服务,能为您效劳吗?
If you do not have a good understanding of UDDI, WSDL, and Axis, or if you haven't created a basic Web service before, then you will probably not find this article very useful.
如果您不是很了解uddi、WSDL和Axis,或者说您以前未曾创建过一个基本的Web服务,那么您可能不会觉得这篇文章很有用。
Another good keep it simple rule: you shouldn't make any functionality a service unless you have at least two consumers for that service.
一个好的“keepitsimple”原则是:除非某个功能至少有两个使用者,否则就不应该把功能做成服务。
Another good keep it simple rule: you shouldn't make any functionality a service unless you have at least two consumers for that service.
一个好的“keepitsimple”原则是:除非某个功能至少有两个使用者,否则就不应该把功能做成服务。
应用推荐