最后，对本文建立的高校图书馆读者满意度指数模型进行实证研究。
Last, a demonstration study on Index Model for college library readers' satisfaction is made in the research.
利用计量经济学方法建立了基于交通运输信息的高速公路交通管理系统用户满意度指数模型，并对测评方法进行了研究。
This paper presented the customer satisfaction index of estimation model for FTMS based on transportation information by economic method, and researched on its evaluation method.
本文基于对SCSB、ACSI、ECSI等顾客满意度指数模型的分析，提出了一个新的顾客满意度指数（CSI）模型。
This paper proposes a new CSI model based on the analysis of SCSB, ACSI and ECSI for further discnssion.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式，结合我国公共部门的特点，设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式，结合我国公共部门的特点，设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
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