Defining your customer interaction success criteria.
定义您的客户交互成功标准。
Again, if your customer satisfaction is mainly based on system downtime.
再次强调，这里假设您的客户满意度主要是基于系统停机时间。
Make sure to inform your customer so that they can prepare a plan for handling them.
请确保通知您的客户，以便他们可以准备处理计划。
Your customer should fix missing data in their data source, but they might ask for help.
您的客户应在其数据源中修正丢失的数据，但他们可能会寻求帮助。
Is a class diagram the best way to represent what your software does to your customer?
类图真的是向客户描述软件的最好方式么？
These initiatives both offer great ways to reach your customer segments and target markets.
这些方案可以帮助你接触目标客户和目标市场。
Business Goals are set by your Customer Stakeholders, and are evaluated by means of Measures.
业务目标是由您的客户来制定的，并且可以通过测量来被评价。
Know who your customer is. Who is she? Where does she live? What does she do? How old is she?
了解自己的顾客。顾客是哪些人？她住在哪里？她从事什么职业？她的年纪是多大？
It's important to understand why your customer needs something, not just what it is they need.
理解你的客户因何需要某物很重要，不仅因为客户需要它。
If there is any missing data or dirty data, can your customer correct this in the data sources?
如果有丢失数据或脏(dirty)数据，您的客户是否可以在数据源中进行纠正呢？
You need to know how well many aspects of your customer portal are performing in real time.
您需要实时了解客户门户的许多方面的执行情况。
If there are any data quality problems, both you and your customer need to know as soon as possible.
如果存在数据质量问题，您和您的客户就都需要尽快知道。
It comes down to really coming clear, and making sure that you narrowly define who your customer is.
慢慢就越来越清楚，确保你要狭义地定义，你的客户是谁。
The second step is to truly understand what your customer wants from you — and doesn't want from you.
第二步，真正的理解你的用户想要从你这里得到什么，不想得到什么。
Is your customer? S project budget big enough to cover the complete set of business requirements?
客户项目预算是否足以涵盖整个业务需求集？
As a new provider, you can start by explaining procedures and the benefits your customer will enjoy.
作为新的提供商，您可以首先解释过程和客户将享受到的利益。
It will be very helpful if your customer can see what they are going to get at the end of the project.
如果客户可以看到项目最终他们将获得什么，就会极其有帮助。
In primary storage, on the other hand, your customer may have some duplicate databases but not much else.
而另一方面，客户可能在主存储中有一些重复的数据库，但却不会太多。
Once you have reviewed all the wording and confirmed it with your customer, you can proceed to step number three.
一旦您检查了所有的用语并确定客户也满意这样的用语，那么您就可以进入第三步。
How and when you integrate and demonstrate your system depends on your customer, project size, and project risks.
你将如何并在什么时候集成和演示你的系统依靠于你的客户、项目规模和项目风险。
After this assessment, review the project plan with your customer and establish a mutually agreeable project plan.
在进行该评估之后，请与您的客户一起查看项目计划，并建立一致同意的项目计划。
If you're a programmer, close the loop by reacting well when your customer changes his mind — pretend you expected it.
如果您是程序员，当您的客户改变了想法时，不要讨价还价，而是对其做出良好的反应—假装它正是您所希望的。
The story-telling practice requires you to believe your customer should drive the software, and I mean really drive it.
告知详情实践需要您坚信，您的顾客将驱动这个软件，我是指真正地驱动它。
If there is a project proposal presentation, make sure you plan a brief technology demonstration for your customer.
如果存在项目建议陈述，请确保为客户计划一个简要的技术演示。
Taking a look at your customer segments can also be beneficial in establishing how to tackle discounts and special offers.
对于如何处理折扣及特殊优惠，好好观察你的客户群同样是有益的。
To understand your customer base, you then only need to analyze a few typical clusters instead of each individual customer.
为了了解您的客户群，接下来您只需要分析几个典型的集群以代替分析每一个单一的客户。
Once you really understand your customer, you naturally begin to communicate with empathy and to communicate more effectively.
一旦你理解了你的客户，你自然而然地开始移情式交流，这会令交流更加有效。
Knowing your market in depth and knowing your customer base (demographics and psychographics) is the foundation of your business.
深入了解你的市场与顾客基群(用统计数据和图表将它们描绘出来)是你生意的基础。
Knowing your market in depth and knowing your customer base (demographics and psychographics) is the foundation of your business.
深入了解你的市场与顾客基群(用统计数据和图表将它们描绘出来)是你生意的基础。
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