The paper mainly describes the roles of virtual team in digital reference and the influential factors of team's efficiency, and designs a questionnaire based on the factors.
本文主要描述团队在数字参考咨询中的应用和团队效能的影响因素，以及基于数字参考咨询团队效能影响因素问卷调查方案设计的原则、方法和步骤。
The paper mainly describes the roles of virtual team in digital reference and the influential factors of team's efficiency, and designs a questionnaire based on the factors.
本文主要描述团队在数字参考咨询中的应用和团队效能的影响因素，以及基于数字参考咨询团队效能影响因素问卷调查方案设计的原则、方法和步骤。
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