Level 1 refines the level 0 entities, such as operations, into more specific functional areas, such as customer relationship management (CRM), service management, and resource management.
第1级将第0级的实体(如运营)细化为更为具体的功能领域，如客户关系管理(Customer Relationship Management,CRM)、服务管理和资源管理。
Level 1 refines the level 0 entities, such as operations, into more specific functional areas, such as customer relationship management (CRM), service management, and resource management.
第1级将第0级的实体(如运营)细化为更为具体的功能领域，如客户关系管理(Customer Relationship Management,CRM)、服务管理和资源管理。
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