I'm sorry, I'm serving a guest at the moment. Can I call you back in about 5 minutes to explain the details to you?
很抱歉，我正在为一位客人服务。我可以在5分钟后给您回电话解释那些细节吗？
Is he a hotel guest? (Is he a staying guest?)... I'm sorry. We only take message for staying guests and those with future reservations.
酒店的住客吗？…非常抱歉，我们只能给要住的或者将入住的客人留言。
I had an honour to be a special guest of that first evening, to say few words, and throw a giant tennis ball... I'm only sorry I couldn't be present at the finals evening, that was impressive!
我很荣幸在第一晚就成为了特殊嘉宾，说几句话，再扔一个大的网球……我很遗憾没能出现在决赛的现场，那可很感人哦！
If a guest is in the room, apologize and ask if they would like service now or later. "Sorry to have disturbed you, what time would you like me to come back to service your room today?"
如果客人在房间里，道歉并问什么时候需要打扫，说：“对不起打扰您了，今天什么时候我能回来打扫房间？”
"I'm very sorry, Sir," said the regretful headwaiter. "Oh, it's quite all right," said the guest, "but I'm afraid I'll have to trouble you again..."
“我很抱歉，先生。”服务生领班歉意地说。“哦，没关系。”这位客人说，“恐怕这次我又要麻烦你了…”。
I'm sorry, a guest is waiting for me. (I have to go now. Nice talking with you!)
对不起，有位客人在等我。(我得走了。和您谈话很愉快！)
I'm sorry, a guest is waiting for me. (I have to go now. Nice talking with you!)
对不起，有位客人在等我。(我得走了。和您谈话很愉快！)
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