Relationship between causal attribution and service justice, and the one between service justice and customer trust were exmained.
通过对广州市内几家餐馆的顾客进行问卷调查，探讨顾客归因、服务公平性及顾客信任感之间的关系。
Relationship between causal attribution and service justice, and the one between service justice and customer trust were exmained.
通过对广州市内几家餐馆的顾客进行问卷调查，探讨顾客归因、服务公平性及顾客信任感之间的关系。
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