Whereas incident Management is about restoring normal operations, Problem Management seeks to correct the root cause of the incidents.
突发事件管理只是要恢复正常的运维，而问题管理会找到并修正产生突发事件的根本原因。
Whereas incident Management is about restoring normal operations, Problem Management seeks to correct the root cause of the incidents.
突发事件管理只是要恢复正常的运维，而问题管理会找到并修正产生突发事件的根本原因。
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