Collaborative virtual reference service could provide the professional reference service to users anywhere anytime through an international network of libraries.
合作虚拟参考服务是图书馆通过网络为用户提供不受地区、时间限制的专业咨询服务。
Virtual reference service usually adopts three models in digital library.
数字图书馆中虚拟参考咨询服务通常采用三种模式。
Digital reference service is one of the kernel business of digital libraries.
数字参考咨询服务是数字图书馆的核心业务之一。
This paper also introduces the developing trend of virtual reference service.
文中还介绍了虚拟参考咨询服务的发展趋势。
Compared to the traditional reference service, the model and methods of RDS have changed profoundly.
数字参考咨询服务与传统的参考咨询服务相比，其服务模式和方法等都有了深刻的变化。
This paper indicates the current dilemma of the real-time reference service and analyzes its reason.
概述实时虚拟参考咨询的窘困现状并分析其原因。
This paper analyzes the means of virtual reference service, expounds the content of its interactive management.
本文分析了虚拟参考咨询服务中互动的方式，探讨了其互动管理的内容。
The reference service of hybrid library is the combination of traditional reference service and digital reference service.
复合图书馆的参考咨询服务是传统参考咨询服务与数字参考咨询服务的整合。
If we want to set up reference service of hybrid library, we must replace mentality and open up and bring forth new ideas.
建立复合图书馆的参考咨询服务模式，必须更新观念、开拓创新。
With the rapid development of Internet, digital reference service (DRS) is gradually becoming the main serving method of library.
随着因特网的飞速发展，数字化参考咨询服务(DRS)正逐渐成为图书馆主流的服务方式。
User is the core of digital reference service, meeting user's need is the starting point and purpose of digital reference service.
用户是数字参考咨询服务的核心，满足用户需求是数字参考咨询服务的出发点和落脚点。
The thesis points out digital reference service is a new concept and the product of traditional library and information technology.
指出数字参考服务是一种新的理念，是传统的参考服务与现代技术相结合的产物。
Discusses the interaction effect among digital reference service, information technology, users and other reference service organizations.
论述数字化参考咨询与信息技术、用户、其他参考咨询机构之间的互动效应。
As a timely reference mode, im service complements the traditional reference service, and sets stricter demands on the reference librarians.
作为一种实时咨询模式，IM咨询是对传统咨询服务的一个补充，其对咨询馆员也提出了更高的要求。
This paper studies verbal and nonverbal communication skills and means that are helpful to improve the quality and ability of reference service.
讨论了面谈中的语言和非语言沟通技巧，探讨了提高参考面谈中沟通技巧的方法。
Digital reference service (DRS) has been a more and more important serving manner in modern library in current networked information circumstance.
在当前数字化网络化信息环境中，数字参考服务(DRS)已经成为当代图书馆的一种越来越重要的服务方式。
The paper presents the definition and software of reference service in consulting chats with its advantages and disadvantages and issues discussed.
本文论述了聊天式参考服务的概念、软件技术，并对该项服务的优缺点以及开展该项服务需要考虑的问题进行了分析。
Personalized reference service is the development trend of information services, readers 'personalized demand is the objective basis of the service.
个性化参考咨询服务是信息服务的发展趋势，读者的个性化需求是服务的客观依据。
Analyzes the factors influencing the network reference service system and discusses the functions of the system taking the software VRD as an example.
剖析影响网上参考服务系统的因素，并以网上参考服务软件VRD为例，对网上参考服务系统的功能进行探讨。
The information reference service based on resources of university libraries will facilitate our access to more favorable research funding information.
利用图书馆自身的信息资源开展信息咨询服务，有助于解决快速“过滤式”获取有用科学研究基金相关信息等问题。
This article discusses and analyses the leading principles to develop the digital reference service and the service styles in current domestic libraries.
本文分析和探讨了目前国内图书馆开展数字参考咨询服务的指导思想和服务方式。
It is believed that the digital reference service is becoming one of the most important patron services during the transition period of the university library.
论述了在传统图书馆向数字图书馆转型的过程中，数字化参考咨询工作已成为现代高校图书馆重要的用户服务项目。
This paper investigates the status-quo of online reference service of Chinese libraries, analyzes the existing problems and puts forward some countermeasures as well.
通过对我国图书馆网上参考咨询服务的现状调查，指出目前存在的问题，并提出相应的对策。
Based on an analysis of the present situation of virtual reference service evaluation, this paper puts forward some opinions about the evaluation criteria and system.
本文通过分析当前虚拟参考咨询服务评价的现状，围绕虚拟参考咨询服务的评价标准与体系提出了一些拙见。
This paper expounds the definitions, relative terms, service modes, service contents, developing trends, and relative software, etc. of the virtual reference service.
综合阐述了有关虚拟参考咨询的定义、相关术语、服务方式、服务内容、发展趋势、相关软件等问题。
The article mainly analyses information resources of library reference in network environment as well as the reference service from aspects of object, way and contents.
文章主要从图书馆参考咨询的信息源到参考咨询的服务对象、服务方式及服务内容等方面作了探析，并对参考咨询馆员的素质提出了更高的要求。
Interactive management is a new concept. Digital reference service provided a good platform and expanded interaction space and interactive way for the library and users.
数字参考咨询服务互动管理是借助其良好的技术平台，大大拓展了咨询馆员与用户互动的空间和互动的方式。
And to analyse the virtual reference service projects prior control, a matter of control and subsequent control, with a view to strengthening the quality of service control.
并就此分析了虚拟参考咨询项目事前控制、事中控制及事后控制，以期加强服务质量控制。
And to analyse the virtual reference service projects prior control, a matter of control and subsequent control, with a view to strengthening the quality of service control.
并就此分析了虚拟参考咨询项目事前控制、事中控制及事后控制，以期加强服务质量控制。
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