METHODS: a questionnaire survey was conducted to investigate and analyze the patients' satisfaction and related influential factors to outpatient pharmacy in a third grade class-A hospital in Chengdu.
方法：采用问卷调查的方式，对在成都市某“三甲”医院门诊药房取药患者的满意度及相关影响因素进行调查分析。
METHODS: a questionnaire survey was conducted to investigate and analyze the patients' satisfaction and related influential factors to outpatient pharmacy in a third grade class-A hospital in Chengdu.
方法：采用问卷调查的方式，对在成都市某“三甲”医院门诊药房取药患者的满意度及相关影响因素进行调查分析。
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