Your best bet is to first listen to the story and offer consolation and a hug, if needed.

你最好这样做，首先听她说完，然后安慰她，如果必要的话还要拥抱她。

youdao

I held out my arms and asked him if he needed a hug.

我伸出了双臂，问他是否需要一个拥抱。

youdao

I held out my arms and asked him if he needed a hug.

我伸出了双臂，问他是否需要一个拥抱。

youdao