iPerceptions, a provider of web-focused Voice of Customer analytics, today made available the Hospitality Industry Report Q2 2009.
iPerceptions主要提供以网络为中心的消费者数据分析，他们在8月12日发布了酒店业2009年第二季度的报告。
Analytics can yield interesting and useful customer insights to understand customer trends and behavior and to make sure that customers know about specific and targeted offers.
分析方法能够得出有趣并且有用的深层客户数据，这有助于理解客户的趋势和行为，并确保客户了解优惠政策和奖励。
For example, a business analyst might create an analytics flow to extract structured information from customer e-mail or call center reports.
例如，业务分析师可以通过创建一个分析流，从客户电子邮件或呼叫中心报告中提取出结构化信息。
To support analytics, reporting, or providing a 360-degree view of entities such as the customer, data is collected from multiple silos around the enterprise.
为了支持进行分析、报告或提供实体(如客户)的360度视图，将从企业的多个竖井(Silo)收集数据。
Webtrends provides analytics on customer activity online to big name companies such as Microsoft, Virgin Atlantic, ShopNBC and McAfee.
Webtrends向微软、维珍航空、ShopNBC和McAfee这样的知名公司提供客户活动的分析。
These guidelines have been crafted from usability testing, field testing, website tracking, eye tracking, web analytics and actual complaints made to customer support personnel by disgruntled users.
这些精心制作的指南，囊括了可用性测试、实地测试、网站跟踪，眼球跟踪、网络分析，甚至还有用户对客服人员的抱怨等诸多方面。
The use of text analytics to examine customer feedback has been so successful that the next step is to extend it to the internal feedback from JetBlue's own employees.
使用文本分析软件研究客户的反馈信息一直非常成功，下一步的计划就是把它扩大到捷蓝自己员工内部的反馈。
SAS campaign management, analytics, optimization and reporting capabilities can be utilized because of the integration with SAS Customer Intelligence.
因为SAS客户智能的集成，SAS活动管理，分析，优化和报告功能可以利用。
SAS campaign management, analytics, optimization and reporting capabilities can be utilized because of the integration with SAS Customer Intelligence.
因为SAS客户智能的集成，SAS活动管理，分析，优化和报告功能可以利用。
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