它从根本上改变了世界各地社会的服务和顾客期望。
It's radically transforming both services and customer expectations in societies around the globe.
顾客反馈促使市场战略，产品开发和服务期望的成功。
Customer feedback drives their marketing strategies, product development and service expectations.
D-期望：使顾客相信他们想要甚至期望这个能满足他们需求的产品或服务。
D - desire: convince customers that they want and desire the product or service and that it will satisfy their needs.
这些服务带领我们到达吃饭的地方，同时也期望可以在餐馆和顾客之间创造一些激励措施以保证回头客。
These services help drive us to eateries and hopefully create incentives between restaurants and customers to foster repeat business and loyalty.
通过提供高效，友好，体贴的服务确保达到或超越顾客期望值。
To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
SERVQUAL是一种用来测度服务质量的特定技术和方法，其核心是利用来自顾客对服务的期望和感知信息来判断服务质量。
SERVQUAL is a kind of method to estimate service quality, and its core is to judge the service quality with customers' expectation and perception about service.
那些想领先潮流的公司，必须把精力集中在提供无可非议的服务来超越这类顾客的期望值。
Companies that want to stay ahead of the curve must focus on exceeding customer expectations by providing excellent service.
服务意识就是要认真地研究顾客的期望，然后给予满足。
Qualified service is to seriously study the expectation of customers' and then come up with it.
问卷内容包括服务失误情况调查、服务补救情况调查和顾客期望中的服务补救调查。
The questionnaire content including the service fault situation investigation, the service recovery situation investigation and the customer expects the service recovery investigation.
客户服务水平，协助公司和相关机构联系在表演升级，以满足顾客的期望和。
Assist customers in contacting relevant agencies within the company and performing escalations to meet customers' expectations and service levels.
服务质量不仅取决于企业实际提供的功能质量和技术质量，而且还取决于顾客的期望与感知之间的对比。
Service quantity is not only on functional quality and technical quality which enterprises provide, but on contrast between customer expectation and customer perception as well.
我公司的宗旨是：生产高品质管件产品，提供顾客期望的服务。
The purpose of my company are: the production of high-quality tube products, provide customer expectations of service.
并提供诚实、规范、体贴的专业服务，以丰富的专业知识和持续改进的服务品质，满足顾客期望。
With honest, standard and considerate professional service, we use our abundant professional knowledge and constantly improved service to meet the customer's expectation.
确保所有的顾客都能得到最礼貌，最高效的服务，并且尽力使顾客的期望达到最大化。
Ensure all guests receive the most courteous, efficient service and make every effort to exceed guest's expectation.
研究结果表明，顾客的参与行为受到服务期望的影响；
The research shows customer participation is affected by service expectation;
我认为监督服务质量的一个方法是获得顾客的反馈来了解公司怎样能达到客户的期望。
I think one way of monitoring the quality of service is to obtain feedback from customers to see how the business has met customer expectations.
提供服务质量意味着在不矛盾的基础上，满足顾客的期望与要求。
Delivering service quality means conforming to the customer's expectation on a consistent basis.
我们不仅为顾客提供优良的产品，更为顾客强调效率与服务，让顾客获得所得期望的效益。
We not merely offer the fine products to customer, emphasize efficiency and serve for the customer, benefit of letting customers obtain incomes and expect.
如何探索出顾客期望是很多公司想知道的问题，并由此分析出真正能对顾客满意度造成影响的因素，是提高服务质量和顾客满意度的有效方式。
Customer expectations are explored how many companies want to know, and thus to frequent analysis of the real impact of factors is to improve the quality of services and effective surveys.
现在，博发已经凭借其优良的产品赢得了高度的信誉，顾客的期望是我们不断提高专业水平和服务品质的动力。
Now BF has established its reputation for providing high quality products and service. It is driven by the desire to meet the specifications and high standard set by all its customers.
我们以拼搏进取，追求卓越，不断满足和超越顾客期望，我们将以一流的质量、完善的售后服务，竭诚为广大顾客服务。
We struggle ahead, the pursuit of excellence, to meet and exceed customer expectations, we will be first-class quality, perfect after-sales service and dedication for the general customer service.
我们以拼搏进取，追求卓越，不断满足和超越顾客期望，我们将以一流的质量、完善的售后服务，竭诚为广大顾客服务。
We struggle ahead, the pursuit of excellence, to meet and exceed customer expectations, we will be first-class quality, perfect after-sales service and dedication for the general customer service.
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